Magellan's CrossoverGPS navigation system is made for diversity. This water-resistant satellite navigation system can go practically anywhere, but it won't work well if it's got outdated software or problems with its SD card. Magellan provides the latest software version for your unit for free, and its free computer-based Content Manager will keep you informed of future upgrades. Problems with the SD card should be fixed by a professional.
Instructions
1. Plug your Magellan CrossoverGPS into an Internet-ready computer using a USB cable.
2. Navigate to Magellan's website for upgrading the CrossoverGPS (see Resources). Version 2.14 software is the most recent upgrade. If you don't know gauge this, watch your screen while booting up; your software version is displayed then. If your device is already turned on, you can find this data by pressing "Options," "User settings," "Diagnostics" then "Product information." If you already have Version 2.14, proceed to Step 6.
3. Click "Download" at the bottom of the Magellan software webpage. Click "Save As" and save the file to where you want to keep it.
4. Double-click the software icon once it has completely downloaded.
5. Hit "Run" when prompted, select a language, then follow the standard on-screen prompts to upgrade your Magellan CrossoverGPS software.
Upgrading to 2.14 should unlock all of your standard maps.
6. Navigate to Magellan's Maps and Software section (see Resources) if you're trying to unlock an SD card. This page displays all of the available maps for the CrossoverGPS. Make sure the one on your SD card is one of them.
7. Call Magellan customer support in the United States --- 6 a.m. to 5 p.m. Monday to Friday (PST) as of October 2012 --- at 800-707-9971. Provide the customer service rep with the name of the map you have and the model and ownership information for your CrossoverGPS. The representative will walk you through the troubleshooting steps.
Tags: Magellan CrossoverGPS, Navigate Magellan, navigation system, software version, with card