Digital cameras are relatively easy to use.
Digital cameras are relatively easy to use, and many initially find it more difficult to transfer the photos to their PC than it is to take the pictures. If you are not computer savvy, you may find yourself in this group. However, it's worth learning do download photos, because you can use the photos on your computer in so many ways. If you have trouble connecting the camera using one method, try another method, since there is usually more than one way to download the photos.
Camera Not Connecting to PC
You can connect your camera to your PC with a dock, if your camera comes with one, or with a USB cable. Make sure your camera is turned on. Often, the act of connecting it to the computer will automatically make the camera turn on, but if not, turn it on if you want to download pictures. Make sure you have the cable connected securely, and if you are using a dock, the dock must be connected to your computer. If you are using a dock and the connection seems to fail, try using a USB cable to connect the camera directly to the computer. If the camera is connected, but your computer doesn't seem to know it, try double-clicking on "Computer" or "My Computer" and see if you see the camera as one of the items listed there. Double-click on it to open up a folder and view the files and drag them to a folder on your hard drive; the "Pictures" folder is a good choice.
Problems Reading Memory Card
Another way to get pictures off your camera is to take the memory card out of the camera and insert it in your PC, or in an attached card reader. Small portable card readers are inexpensive and connect to a USB port---or your computer might have one built in. If you're using a portable reader, it's especially easy to insert the reader upside-down. Try turning the memory card over and inserting it the other way. Double-click on "Computer" or "My Computer" and look for the memory card, which is likely to have a letter such as "F." The photos are probably in a folder on the memory card. Look for a folder called "DCIM." Or just open all of the folders and look in them. Drag the photos to a folder on your hard drive.
Finding the Photos on Your PC
If you use software that came with your computer to transfer photos to your computer, you may have already downloaded the photos and be having trouble finding them. Check your software options to see if it tells you the name of the folder where it downloads your photos. Look in the "Photos" folder in your "Documents" folder. Look at all of the folders in the "Documents" folder, and look for a folder with the camera's brand name, such as "Kodak."
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