The HP Photosmart C4180 is part of Hewlett-Packard's line of all-in-one devices. It can print, scan and copy documents and also can be used as a photo printer. It prints 30 pages per minute and can accept memory cards for photo printing. Before contacting HP about any printing problems you have with the Photosmart C4180, you can troubleshoot the printer on your own.
Instructions
1. Reinstall the software program that came with the HP Photosmart C4180. Installation issues often can be resolved this way. To do this in Windows, uninstall the old program through the "Add/Remove Programs" menu. Insert the CD-ROM that came with the printer and follow the on-screen instructions to complete the reinstallation.
2. Update your printer drivers. An outdated driver can cause problems during printing and can be resolved easily by checking the HP website for new drivers available for download.
3. Check the USB cable between the printer and your computer for a loose connection. You also will want to make sure the printer is getting power. If your document fails to print, try unplugging and plugging in the USB cable and power supply. You also could try connecting the USB cable to another port.
4. Check for paper jams and make sure the paper tray is loaded. Also check for proper installation of the ink cartridges.
5. Print a self-test report. To do this, press "Setup" on the printer interface and then scroll to the "Print Report" option before selecting "OK." If the color lines on the report do not extend clearly across the page, you may need to replace the ink cartridges.
6. Restart your computer. Many printing issues with the Photosmart C4180 can be resolved by restarting your computer and allowing it to recognize the printer at startup.
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