Mintek makes combination television and DVD player units that work well both in the home and in office settings. Still, like most electronics, the Mintek TV Combo players experience difficulties and can even stop working. Because of this, Mintek has created several solutions to some of the most common problems with the Mintek TV Combo.
No Picture
If experiencing a lack of picture while trying to watch a television program or play a video game, first ensure the input is set to view the media you are attempting to watch. If trying to watch media from a source such as a cable box or digital satellite, make sure the box is switched on and set to a channel that receives signal. Next, check the rear of the television for loose or broken video connections. If the television is still experiencing lack of picture, change the input to a different media source to ensure that the problem is not with the selected media source. If the problem persists, reset the television by powering the set down, unplugging the device from the wall and waiting at least 60 seconds. After 60 seconds, plug the unit back in and power on the television. If picture is not restored, contact a representative for professional service.
DVD
If the DVD player in the Mintek Combo device will not load a DVD and display video, first check the input source to ensure the television is set to receive DVD signal. Next eject the DVD and examine the disc for scratches or scuffs which can lead to the disc being unplayable. If the disc appears undamaged, insert another disc into the player and attempt to watch video. If the problem persists, try manually resetting the device. If, after resetting, the DVD player does not play video, contact a representative for service.
No Sound
If picture plays, but no sound comes from the Mintek Combo device, first increase the volume to ensure that no sound plays at any volume level. If watching a station on television, change the channel to make sure the issue is not related to the television station. If you still experience problems, check the rear for loose audio input cables. Additionally, check the sound options in the "Menu" to ensure that the "Second Audio Program" or "SAP" sound option has not been activated.
No Power
If the television unit does not power on at all, first check the power cable to ensure the television is plugged in. Next, make sure the wall outlet or power strip has power to it either by plugging in a lamp and powering it on, or by resetting the power strip. If this does not restore power, try resetting the television. If no power is still going to the unit, contact the manufacturer for professional service.
Tags: Mintek Combo, ensure that, make sure, check rear, Combo device, contact representative