The HP Photosmart M525 digital camera allows you to capture digital photos and video, which you can transfer to a computer using HP's Image Transfer software package. As with all electronic devices, you may experience problems with the Photosmart M525 while you are using it. Rather than immediately taking the camera to a repair shop, troubleshoot the problem, whether you think it is related to the camera's hardware or software. Troubleshooting problems can help you avoid unnecessarily having the camera repaired by a professional.
Instructions
Camera Does Not Respond
1. Open the camera's battery compartment and remove the batteries. Install new batteries, making sure you follow the battery orientation as shown on the battery compartment door.
2. Reset the camera if it still will not respond. Open the battery compartment door and remove the batteries, then push on the memory card to eject it from its slot.
3. Unplug the AC power cord from the camera, if it is plugged into the camera.
4. Wait five seconds, then slide the batteries back into their compartment, following the orientation shown on the inside of the compartment's door. Close the battery compartment door and turn the camera on and see if it responds.
5. Open the battery compartment door and press the memory card firmly into its slot so it clicks and stays in its slot. If the camera does not respond with the memory card in, remove the card and replace it with another.
The Camera Will Not Take Pictures
6. Look at the camera's "Power" button to see if it is flashing. If it is, wait a couple of minutes to allow the camera to finish processing the last picture you took.
7. Turn the camera off and then on again. Press the "Shutter" button hard all the way down, since it will press partway down if pressed lightly.
8. Turn off the camera and open the battery compartment. Press on the memory card to eject it, then insert an empty memory card if you have one.
9. Connect the camera to a computer using the dock or the USB cable if you do not have another memory card. Open the HP Image Transfer software by double-clicking on the software's icon on the computer's desktop.
10. Turn the camera on and try taking pictures after you have finished transferring all the images over to the computer. If the camera still will not work, take it to a repair shop.
Tags: battery compartment, memory card, compartment door, battery compartment door, Photosmart M525, camera still, camera still will